Privacy Policy

VOIDEX ("we," "us," or "our") operates the website voidexcheats.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our products.

  • Email address (provided during checkout for license delivery)
  • Payment information (processed securely by our third-party payment provider; we do not store payment card details)
  • Discord username (if you contact support)

    • Information collected automatically:

  • IP address and approximate location
  • Browser type and operating system
  • Pages visited, time spent, and referring URLs
  • Hardware ID (HWID) hash — used solely for license binding (we do not store raw hardware identifiers)
  • Cookies and similar tracking technologies (see our Cookie Policy)

    • 3. How We Use Your Information

  • To deliver purchased products and license keys to your email
  • To bind licenses to your hardware for fraud prevention
  • To process payments and prevent fraudulent transactions
  • To provide customer support and respond to inquiries
  • To improve our website, products, and user experience
  • To send important service updates (e.g., product status changes, security notices)

    • We do not sell, rent, or trade your personal information. We may share data with:

  • Payment processors — to process transactions securely
  • Analytics providers — to understand website usage (anonymized where possible)
  • Legal authorities — if required by law, court order, or to protect our rights

    • We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure database storage, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

    We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for up to 2 years for support and warranty purposes.

    Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing of your data

    • To exercise any of these rights, email us at voidex@voidexcheats.com or contact us via our Discord server.

    The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it promptly.

    Our website may contain links to third-party websites (e.g., Discord, payment providers). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service constitutes acceptance of the revised policy.

    For privacy-related questions or requests, email us at voidex@voidexcheats.com or contact us via our Discord server.